Key Box Information
After extensive research and a membership poll, FAAR renewed its contract with SUPRA. The key exchange took place in February 2011.
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You may contact SUPRA at:
Phone: 1-877-699-6787
Email: suprasupport@fs.utc.com
Email Customer Service: orders@interlogix.com
(For help with order status, RMAs, and warranty information)
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As part of our ongoing efforts to inform our members about the Key Box system options, we have compiled the following information.
Video presentation:
SUPRA 1 – INTRODUCTION SUPRA 2 – SYSTEM ENHANCEMENTS
SUPRA 3 – SERVICES & SUPPORT SUPRA 4 – SERVICES
SUPRA 5 – CONCLUSION
Research documents:
LINK TO SUPRA PRODUCT OVERVIEW
If you have any questions or concerns regarding your SUPRA Key please contact:
Lori Hillard-Wehr, Members Service Director at 540-373-7711 lhillardwehr@faarmembers.com
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{ 3 comments… read them below or add one }
Hi Matthew,
Just a quick note to let you know that Supra has now launched the eKEY service for the iPhone. Realtors who would prefer to use their iPhone versus the DisplayKEY can now do so! Adpaters for the iPhone tha provide the communication between the iPhone and the iBox can be acquired either by contacting Supra directly or FAAR.
Thanks,
Tom Hill
Supra
Thanks Tom!
How far behind are we on the Droid phone’s app?
We are experiencing all kinds of problems with the new iphone 4s and the supra e key. It keeps shutting down every 24 hours and needs info we don’t have to be back in service. We cannot be running to our board every day. What are, and where are the the numbers that customer service asks for in order to use your phone system help line. We cannot find the authorization code, supra key number or pin. Its not on the ekey or in the app. What can we do? What is error code 90?